Public help center

Searchable public guides for your whole agency

These guides are the public-facing help layer for OfficeHubb.

They are written for agencies that want a clear overview of how the platform works without exposing the deeper internal operating details that power staff and support workflows.

Guides available

17

Pipeline, forms, AI chat, compensation, billing, and team operations.

Docs scope

Public guide library

This hub is powered by the public, customer-safe guide set shown on `/docs`.

Best use

Train, troubleshoot, verify

Use the search to answer team questions fast or send teammates directly to a guide.

17 guides found

Lead Management

Pipeline & Lead Management

Work leads across your Sales Pipeline and purpose boards β€” follow-ups, split credit, the lead archive, and the card workflow.

Read guide β†’
AI & Automation

Forms & Intake

See how OfficeHubb forms collect lead information and how enabled products and questions shape the intake experience.

Read guide β†’
AI & Automation

AI Chat & Live Handoff

Understand how agency AI chat starts, when staff can join, and what prospects can expect from the conversation flow.

Read guide β†’
Client Outreach

Client Messaging & Outreach

Email and text clients from every lead card, with an AI co-pilot, an approval queue, automated follow-ups, and compliance built in.

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AI & Automation

Agency AI

Ask questions about your own book in plain English and get answers grounded in your live agency data.

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Sales & Revenue

Sales, Commissions & Bonuses

Review the basics of sales reporting, commission visibility, and bonus tracking without exposing internal payout logic.

Read guide β†’
Sales & Revenue

Dashboards & Goals

Daily home briefings, sales analytics with medal leaderboards, and agency goals that keep the monthly target visible.

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Account

Settings, Team & Billing

Manage agency profile details, team roles, and billing settings with a simple overview of what each area controls.

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Data Management

Importing Data

Learn how to migrate leads and sales into OfficeHubb from CSV, XLSX, or PDF files.

Read guide β†’
Account

Appearance & Themes

Five color themes for your agency, with a personal light/dark mode for every user.

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Growth

Google Reviews

Connect your Google Business listing, send review requests, and show reviews on your public page.

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Collaboration

Team Chat & Messaging

Communicate with your team through group chat, direct messages, and built-in support chat.

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Sales & Revenue

Bonuses & Incentives

Run sales contests and incentive campaigns with metric-based conditions, payout formats, and prizes.

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Productivity

Notepad

A floating note-taking tool with tabs and auto-save, available from any page in the app.

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Growth

Agency Landing Page

Your branded public page with AI chat, quote requests, Google reviews, and 24/7 lead capture.

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Productivity

OfficeHubb on Your Phone

Install the mobile companion from the web β€” team chat, the client inbox, outreach approvals, and Agency AI in your pocket.

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Growth

Quoting & Your Rater

One-click lead handoff into the rater you already use β€” and early access to instant quotes from your own intake.

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Need help with something unusual?

These public guides cover common setup and workflow questions. For account-specific issues or deeper troubleshooting, open OfficeHubb support chat inside the app and a live person can step in when needed.